Ormskirk and District General Hospital

Ormskirk and District General Hospital 2023-11-06 Person 5 5 0

Telephone call only but call back received quickly.

Nothing

Ormskirk and District General Hospital 2023-11-04 Person 4 5 0

Ormskirk HospitalOverview I have attended this hospital on three occasions prior to having had a minor operation last week, and each time I have found the staff to display professional courteous and caring behaviour, I did not have long to wait for a member of staff to attend to me.At each appointment, I was directed to a seat by pleasant and helpful Pre-op and Gynaecology Department staff. I was kept informed by all the consultant staff and given literature pertinent to the condition that needed surgery so that I was able to ask questions relevant to the condition prior to the operation. Ambience The hospital is set over a couple of floors, with lift access to aid patients accessibility needs, and replaces an older disused hospital further down the road. The décor is tasteful and in keeping with the idea of a hospital being a place of rest and recuperation. Facilities There are two cafes on the ground floor one of which is a WRVS café, and the other sells refreshments and paperback novels. Overall I would recommend this hospital to anyone referred for treatment in the area due to my own positive patient experience.

Ormskirk and District General Hospital 2023-10-31 Person 4 5 0

have had copd for some 10 years and Diverticulitis for about 5

not a lot. the experience was as expected as fast as possible and courteously done

Ormskirk and District General Hospital 2023-10-30 Person 5 5 0

This was explained below.

In this particular case nothing. I appreciate the help that I was provided and the information.

Ormskirk and District General Hospital 2023-10-30 Person 5 5 0

Timely call back and prompt treatment

Not much

Ormskirk and District General Hospital 2023-10-30 Person 5 5 0

N/a

N/a

Ormskirk and District General Hospital 2023-10-30 Person 5 5 0

I am a first time parent and called 111 when my 10 day old son developed a rash. We were booked an outof hpurs apointment and the Doctor that saw us was very efficient, kind, patient and proffessional. She checked our son and gave us advice for the future about what to check when a baby presents with a rash.

Nothing

Ormskirk and District General Hospital 2023-10-30 Person 5 5 0

The girl who initially took my call was polite and caring. She was thorough in her questioning of my condition. When I received a call back from the Doctor he was reassuring and informative. He spent time with me on the phone and I at no point felt that he was rushing to get me off the line. He listened carefully to all of the symptoms I described and the circumstances in which I had become unwell and was able to correct a misdiagnosis from a Doctor I had seen on holiday.

I can't think of anything.

Ormskirk and District General Hospital 2023-10-30 Person 1 5 0

The care I received was poor

The people I spoke to especially the doctor seemed easily frustrated and without empathy

Ormskirk and District General Hospital 2023-10-30 Person 5 5 0

Quick telephone response, treatment provided, advice what to do next given - really happy with service

None